Privacy Policy
Your privacy is important to us. Here's how we protect and handle your data.
Last updated: November 14, 2025
Information We Collect
Personal Information
- Email address when you create an account
- Name (optional) for personalization
- Password (encrypted and never stored in plain text)
Usage Data
- Social media post content you submit for analysis
- Analysis results and scores
- Feature usage patterns
- IP address and browser information
How We Use Your Information
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using HTTPS
- Passwords are hashed using industry-standard algorithms
- Regular security audits and updates
- Secure database hosting with access controls
- Limited access to personal data by authorized personnel only
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share aggregated, anonymized data for research and improvement purposes, but this data cannot be used to identify individual users.
We may disclose your information only when required by law or to protect our rights and safety.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Opt-out of marketing communications
To exercise these rights, contact us at support@virax.app
User requests (DSAR)
If you have an account, you can export your data or request full deletion.
Cookies and Tracking
We use essential cookies to provide our service and remember your preferences. We do not use tracking cookies for advertising purposes.
You can control cookie settings in your browser, but disabling essential cookies may affect website functionality.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
The Data Controller is: Forgione Fabio Belardino, Via dei Sanniti, 91 - 86170 Isernia (Italy) - Email: support@virax.app
Email: support@virax.app
Subject: Privacy Policy Question